Shipping policy
At Fenwah, we are trying to offer offer the best shipping option. We will provide the very highest levels of responsiveness to you at all times.
- Does Fenwah ship to my country?
Due to limited manpower, we mainly focus on the United States for now. We are very sorry for customers from other regions, and we are working on expand our markets around the world.
- How much does shipping cost?
You can enjoy free shipping on all orders!
- How long will it take for my order to arrive?
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Processing Time: 2-5 business days
Standard Shipping Time: 10-20 business days
- How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. For any qustions you can contact us at support@fenwah.com
Please allow 1-2 business days for tracking information to be available.
- What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at support@fenwah.com. We’ll either resent a new one to you or give you a full refund.
